Privacy Policy

At Gees Pharmacy, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information when you interact with our website, including:

  • Name, email address, phone number, and billing/shipping address

  • Order and transaction details

  • Payment information (processed securely through trusted payment providers)

  • IP address, browser type, device information, and operating system

  • Website usage information collected through cookies and analytics tools

  • Communications sent through our contact form or by email

We collect only the information necessary to provide our products and services effectively.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support and respond to enquiries

  • Send order confirmations, shipping updates, and important service notifications

  • Improve our website, products, and customer experience

  • Prevent fraudulent transactions and maintain website security

  • Comply with legal and regulatory obligations

  • Send promotional emails or newsletters only where you have chosen to receive them

We do not sell or rent your personal information to third parties.

Payment Security

Protecting your financial information is a priority.

Our website uses SSL (Secure Socket Layer) encryption to secure all data transmitted between your browser and our servers.

Payments are processed through secure and trusted payment gateways. We do not store your complete credit or debit card details on our servers.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep your shopping cart active

  • Improve website functionality

  • Analyse website traffic and visitor behaviour

  • Enhance website performance

You can disable cookies through your browser settings; however, some features of the website may not function correctly.

Third-Party Services

To operate our business efficiently, we may share limited information with trusted third-party providers, including:

  • Payment processors

  • Shipping and delivery companies

  • Website hosting providers

  • Security and fraud prevention services

  • Website analytics providers

These providers receive only the information required to perform their services and are required to protect your information appropriately.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, accounting, and regulatory requirements

  • Resolve disputes and enforce our policies

When information is no longer required, it is securely deleted or anonymised where appropriate.

Your Rights

If you are located in the United Kingdom or another jurisdiction with applicable privacy laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal data where applicable

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing communications at any time

  • Request a copy of your personal data in a portable format

To exercise any of these rights, please contact us using the details below.

Data Protection

We implement appropriate technical and organisational security measures to protect your personal information against:

  • Unauthorised access

  • Data loss

  • Misuse

  • Alteration

  • Disclosure

Although we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Children’s Privacy

Our website is intended for adults aged 18 years or older.

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will promptly remove it from our records.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or website functionality.

Any revisions will be posted on this page with the updated effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Gees Pharmacy

Website: https://geespharmacy.co.uk/

Email: support@geespharmacy.co.uk

We will respond to your enquiry as promptly as possible.

Last Updated: August 2026